ChatGPT Back Up After Going on the Fritz

Photo: Jaap Arriens/NurPhoto (Getty Images)

ChatGPT went down for all users on Tuesday morning due to a flurry of major outages, according to OpenAI’s status page. There were two distinct outages, the first of which began around 3 a.m. ET and a second around 10:30 am ET, but the app now appears to be operational. It’s unclear at this time what the cause of the outage was.

“We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT related services,” OpenAI said on its status page Tuesday morning. The company marked the issue as “resolved” as of 1 p.m. ET.

Outages spiked on DownDetector around 10:30 a.m. ET on Tuesday as thousands of users reported issues with ChatGPT. Around 3 a.m. ET, DownDetector showed a smaller spike in user-reported issues. OpenAI’s API services appeared to be unaffected by Tuesday’s outage.

Multiple Gizmodo staffers were unable to access ChatGPT as of 11 a.m. ET on Tuesday morning. The ChatGPT webpage was struggling to load, and the service would not allow prompts to be entered. OpenAI later noted that users still having issues may need to perform a “hard refresh” in order to get the ChatGPT website working again.

OpenAI’s outages have become somewhat common, which makes it difficult for people to rely on ChatGPT in their workdays. OpenAI’s status page shows more than a dozen outages in the last 90 days, however, they’re typically resolved in less than an hour.

These outages come just weeks after OpenAI unveiled GPT-4 Omni, a slightly more powerful AI model that will ultimately be free for all users. OpenAI claims the free version of ChatGPT has roughly 100 million weekly active users, which raises significant compute concerns. It’s unclear at this time if this outage is related to any update.

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